Company (We/Us/Our): FSA Trading Technology FZ LLC, responsible for your information under this policy.
Customer (You): A person or entity registered with FSA Trading to use the services.
Device: Any internet-connected device used to access FSA Trading.
Service: The services provided by FSA Trading as described on the platform.
Website: FSA Trading website accessible at fsatrading.com
Return Policy
Products Accepted for Return:
Incorrectly delivered items (unopened, original packaging)
Damaged or flawed items compared to the website listing
Change of Mind Returns:
Within 10 days of receiving the product
Undamaged, untampered with, and in original packaging
Subject to a deduction of 0-20% of the item price + shipping fees (up to AED 150)
Opened & Non-Defective Returns:
Subject to a 20% deduction of the item price + shipping fees (up to AED 150)
Refund Policy
Refunds for Online Payments:Â Issued via the original payment method upon confirmation.
Refunds for Cash on Delivery:Â Issued via bank transfer.
Processing Time:Â Refunds may take a few days to process.
Please Note:
Customers are responsible for return shipping costs, even for initially free shipping.
FSA Trading is not liable for damages during return transit.
Your Consent
By using the website, registering, or making a purchase, you agree to this Return & Refund Policy.
Changes to the Policy
FSA Trading may update this policy. Continued use of the service signifies your agreement to the updated policy.
Additional Information:
Customers are responsible for personal data and device information. Backups and disabling security features are recommended before servicing a device.
Contact Us
If you have any issues with a product or service, please contact us for assistance.
