At FSA Trading, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Personal Information: Name, email address, phone number, delivery address
• Payment Information: Credit/debit card details (processed securely through payment gateways)
• Order Information: Products purchased, order history, preferences
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: Pages visited, time spent on site, navigation patterns

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your orders and inquiries
• Improving our website functionality and user experience
• Sending promotional emails (only with your consent)
• Preventing fraud and ensuring website security
• Complying with legal obligations under UAE law

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website performance and functionality
• Provide personalized content and recommendations

You can control cookie settings through your browser. Please note that disabling cookies may affect certain website features.

Data Security

We implement industry-standard security measures to protect your personal information:

• Secure SSL encryption for all data transmission
• Payment information processed through PCI-DSS compliant gateways
• Regular security audits and vulnerability assessments
• Restricted access to personal data on a need-to-know basis
• Secure storage systems with backup and recovery protocols

While we take all reasonable precautions, no internet transmission is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.

Sharing Your Information

We may share your information with trusted third parties only in the following circumstances:

• Service Providers: Shipping companies, payment processors, IT services
• Legal Requirements: When required by UAE law or regulatory authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Fraud Prevention: With fraud detection and prevention services

We ensure all third parties are contractually obligated to protect your data and use it only for specified purposes.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Order and transaction data: Retained for accounting and tax purposes (minimum 5 years)
• Marketing preferences: Until you unsubscribe or request deletion
• Website analytics: Anonymized after 24 months

Your Rights

Under UAE data protection regulations, you have the following rights:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Receive your data in a structured, machine-readable format
• Withdraw Consent: Revoke consent for data processing where applicable

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.

International Data Transfers

Your information may be transferred to and stored on servers located outside the UAE. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

FSA Trading
Deira, Dubai
United Arab Emirates
Email: fsatrading786@gmail.com
Phone: +971 56 108 6102